PAYMENT PROCESS

Rental charges has to be paid online for the duration chosen while booking the bike

DOCUMENTS

Members should have a valid Two-wheeler driving license which has to be uploaded or given along with Aadhar card or Passport as a proof. Original Driving license is to be deposited before picking up the vehicle and the same Will be returned once the vehicle is dropped.

FUEL POLICY

Fuel is client's responsibility. We will be giving you sufficient fuel to reach the nearest fuel pump.

DAMAGE POLICY

The Lessee agrees to pay for any damage to, loss of, or any theft (disappearance) of parts of bike, regardless of cause or fault. Item damaged beyond repair will be paid for at its Market Price.

The representative shall check the bike and its parts in order to ascertain any damage to items. Damage shall be defined as follows: Any damage which existed prior to the handover of the Motorbike and was agreed between the lessee and lessor will not be chargeable to the Lessee.

Tear in seat cover will result in charge towards replacement of seat cover. Opening up a stitched joint will not be chargeable. Any variation showing damages, if ascertained as not caused by normal wear and tear, would be charged and would have to be borne by the Lessee

In case of an accident or collision, the rider members are accountable to pay a standard amount towards the accident insurance not exceeding Rs. 25,000(which may vary depending on the severity of the damage). The members are bound to pay for the repairs incurred due to damages caused by the collision/accident.

Any charges exceeding Rs. 25,000 will be claimed from the insurance. The above point is not valid for bikes exceeding 200cc. In such cases the actual repair amount must be borne by the rides/user. The insurance will only be claimed if the loss is exceeding 50% of the bike value.

In the event of a collision, either due to the fault of the rider himself or due to any other unavoidable instance, the costs involved in towing or confiscation of RAINBOW bikes are to be borne by the members alone Inactive hours during the repair period shall be charged to the rider member at 50% of the per day rental amount. The coustomer will have to pay delay fine of Rs 200/hour after a grace period of 30 minutes. In case the vehicle is dropped a day later due to close of working hours on the previous day, delay fine will be applied for the entire duration of the delay, including night hours.

PROHIBITED USES

The use of a Lessor’s vehicle under the following conditions is prohibited: Our motorcycles cannot be used for rallies and rally surcharges or any format of professional or amateur competitions and media usage.

By any person who is under the influence of (i) alcohol or (ii) any drug or medication under the effects of which the operation of a vehicle is prohibited or not recommended. In carrying out of any crime or any other illegal activity.

DEPOSIT

The customer has to deposit 1000 for security purpose.The refund usually given back to the coustomer during the time of vehicle drop

PROCESS TO RENT HELMET

Helmets need to be booked in advance. Helmets will be charged @ 50/day If the helmet is damaged or lost, a charge of Rs. 900 will be levied since these are branded helmets which will be provided to you. Only one helmet will be provided per person, any extras will be charged at Rs. 50 per 24 hours

MAINTENANCE

The customer is liable for checking engine oils during a trip and maintaining the vehicle while on road. Any mechanical failures should be reported immediately. Customers may be held responsible in case of a mechanical failure resulting due to negligence of the normal maintenance while on the trip.

Final the client who is renting the vehicle should take the complete responsibility of the vehicle and handle back the vehicle and helmet with the same condition to the lessor During dropping back the vehicle .